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How can we help you?



We’re always here to help. There are many ways to reach out to us:

  • Check our Online Help site. It’s free to use and doesn’t require any login.
  • Call one of our friendly staff on 1300 857 687 (within Australia), or use +61 2 6652 9850 from overseas.
  • Email us by entering your details in the form below.
  • Check our live system uptime and statistics on our status page.
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Our Offices

SYDNEY

Level 14, Suite 3
383-395 Kent Street
Sydney NSW 2000

COFFS HARBOUR (Head Office)

394A Harbour Drive
Coffs Harbour NSW 2450
Phone: 1300 857 687 (within Australia)
International: +61 2 6652 9850
Fax: +61 2 6652 9855

MELBOURNE

Level 2, 696 Bourke Street
Melbourne VIC 3000

AUCKLAND

Level 1, 101 Pakenham Street West
Wynyard Quarter
Auckland, 1010
New Zealand

SINGAPORE

12 Marina Boulevard
#17-01
Marina Bay Financial Centre
Singapore 018982

NEED SUPPORT?

For an extensive range of FAQs, User Guides and information, you can access the online Janison Help Site.

Support tel: 1300 857 687 (within Australia)
Outside Australia: +61 2 6652 9850

ABOUT US

We are at the forefront of innovation in the development and delivery of award-winning learning and assessment technologies that improve the performance of organisations and the learning experiences of employees and students, around the globe.

HELP & SUPPORT

Help: help.janison.com.au

Australia: 1300 857 687

International: +61 2 6652 9850

Fax: +61 2 6652 9855