As Australia’s oldest department store and the oldest department store in the world still trading under its original name, David Jones is an Australian institution.
The David Jones’ Learning Project Team relied on the ability to adopt an online learning model that would enable the company to maintain the effectiveness of its traditional induction training program. The team recognised that an online platform would have the potential of achieving this objective in an innovative, consistent, and cost-effective way. Equally important was the requirement that any newly developed training must continue to reinforce the reputation and values established by David Jones over their long history. However, if the cost-benefit of providing online induction training couldn’t be realised, then future e-learning projects might be jeopardised.
Partnering with Janison
The David Jones Learning Portal
“We appreciated the flexibility provided by Janison including the use of Basecamp project management tools to assist us. Janison were willing to listen to our needs, including the creation of custom reporting forms and special email alert functions. They were flexible with the time delays in gaining approval for image use and modifying approved images with corporate branding. All critical issues were met and we were listened to with a willingness to go the extra mile. Towards the end of the project when timeframes contracted, Janison responded quickly with extra resources and rose to the challenge”.